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nickellsom6
Dec 8, 20209 min read
Unlocking remarketing with FAST thinking
This article is part two of a two part series entitled 'Unlocking the remarketing opportunity'. In part 1 entitled The remarketing...
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nickellsom6
Dec 8, 20206 min read
The remarketing opportunity
In the first of a two part series on remarketing, our founder Nick Ellsom explores the opportunity presented by this area.
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nickellsom6
Sep 8, 20205 min read
How to win big | Transform your micro journeys
In part 2 of the series on micro journeys, learn how to transform your journeys
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nickellsom6
Aug 10, 20203 min read
How to win big | Think small to win big
Customer experience drives profits, but where do you start. By thinking small of course!
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nickellsom6
Jun 15, 20203 min read
Why your boss is wrong to bonus you on NPS
“If you can’t measure it, you can’t improve it” is a now infamous quote attributed to the legendary management consultant Peter Drucker....
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nickellsom6
Jun 8, 20203 min read
Planning the customer journey
A customer journey map is designed to give you a high-level view of every touch point a customer (or prospect) has with your brand, but...
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nickellsom6
Jun 5, 20203 min read
The case for customer experience
What if I told you I knew a way to generate 60% extra profits for your business. Would you be interested? How about if I added that you...
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